Terms of Service

By registering an account, initializing the @oheoco/logged SDK in your software, generating API keys, or sending requests to our ingestion endpoints (/api/v1/logs), you agree to be bound by these Terms and our Privacy Policy.

If you are entering into these Terms on behalf of a company, organization, or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not have such authority or do not agree with any part of these Terms, you must not access or use Logged.

Logged is an application telemetry, structured logging, and real-time error-monitoring platform. Features provided under the service include:

• Project isolation with environment-scoped API keys (development, staging, production).
• Single and batch HTTP log ingestion supporting metadata, stack traces, and runtime origins.
• JavaScript and TypeScript SDK (@oheoco/logged) offering manual logging, caught error capturing, browser uncaught rejection listeners (auto()), and browser console interception.
• Web dashboard providing search, event inspection, analytics, and project activity timelines.
• Automated alert emails for newly ingested errors and optional weekly digests via Resend.
• Automated log retention management and cleanup cron schedules.

We continuously improve our platform. We reserve the right to modify, update, enhance, or discontinue any feature with reasonable notice where practicable.

To utilize the platform, you must create an account. You agree to:

• Provide accurate, current, and verifiable information during registration. Email verification is mandatory prior to dashboard project access.
• Maintain the strict confidentiality of your authentication credentials and passwords.
• Promptly audit and revoke unrecognized active sessions using the session manager in your security settings.
• Notify us immediately at info@oheo.site if you suspect unauthorized access to your account or projects.

You are solely responsible for all activities, API calls, and charges incurred under your account credentials.

Logged issues scoped API keys for each project environment. You acknowledge and agree that:

• Key Confidentiality: API keys grant ingestion access to your project. You must not commit API keys to public source code repositories or expose production server keys in untrusted client applications.
• Key Regeneration: If an API key is compromised, you can and must immediately regenerate the key from the project settings dashboard. Regeneration renders the previous key invalid instantly.
• Rate Limiting & Payloads: Ingestion requests are subject to system rate limits, a maximum payload size of 100 KB per request, and a maximum batch limit of 100 logs. Automated abuse or deliberate attempts to bypass rate limits will result in temporary or permanent API key suspension.

Logged offers free tier usage, recurring monthly subscription plans, and Pay-As-You-Go overage billing:

• Plan Quotas: Each plan includes an allocated monthly log volume and project threshold. Log consumption resets at the beginning of each billing cycle.
• Pay-As-You-Go Wallet: For log volume exceeding your monthly plan entitlement, Logged enables automated PAYG settlement via your prepaid wallet. Usage is billed in discrete unit blocks (as configured in your billing preferences). If your wallet balance is exhausted and spending limits are reached, over-quota log ingestion will be rejected until funds are deposited or the billing cycle resets.
• Payment Processing via Paystack: All payments, recurring card authorizations, and prepaid deposits are facilitated through Paystack. You authorize Paystack to charge your designated payment method for applicable subscription fees and wallet top-ups.
• Cancellation & Refunds: You may cancel a paid subscription at any time via the billing settings. Cancellations take effect at the conclusion of the current prepaid billing period. Except where explicitly required by law, subscription fees and prepaid wallet deposits are non-refundable once consumed.

You agree to use Logged exclusively for lawful application monitoring and telemetry. You shall not:

• Transmit malicious code, viruses, worms, spyware, or harmful payloads via log messages or metadata.
• Interfere with, disrupt, or place an unreasonable load on Logged infrastructure or upstream service providers.
• Attempt to gain unauthorized access to accounts, administrative routes, internal APIs, or database records.
• Use Logged as a general-purpose file storage, video hosting, or arbitrary large-binary repository.
• Resell, sublicense, or rent the platform to third parties without prior written authorization from Oheo.

As between you and Logged, you retain ownership of all log data, stack traces, and metadata transmitted to your projects ("Customer Data").

• Customer Warranties: You warrant that you possess all necessary consents, legal bases, and notices required under applicable privacy laws (such as GDPR, CCPA, and NDPA) to collect and transmit Customer Data to Logged.
• Prohibited Sensitive Data: While Logged maintains automated redaction filters for passwords, secrets, and auth tokens, you agree not to configure your applications to transmit unredacted full credit card numbers, primary account numbers (PAN), personal banking PINs, or protected health information (PHI) to Logged.
• License Grant: You grant Logged a worldwide, limited license to host, parse, filter, display, and process Customer Data solely as necessary to provide, maintain, and secure the service for you.

Application logs are retained according to your plan entitlement:

• Automated Retention Lifecycle: Ingested logs are retained for 7 days on the Free tier, 30 days on Plus plans, or up to 90 days. Records exceeding your retention window are permanently deleted during daily automated purge cycles.
• Customer Termination / Deletion: You may permanently terminate your account at any time via Settings > Danger Zone. Account deletion triggers a hard database cascade, immediately and permanently deleting all projects, API keys, logs, preferences, and session tokens.
• Suspension by Logged: We may suspend or terminate your access immediately if you violate these Terms, engage in fraudulent payment activity, or pose a security risk to the platform.

The Logged platform, dashboard interfaces, branding, logos, trademarks, and documentation are the exclusive intellectual property of Oheo and its licensors.

The client SDK (@oheoco/logged) is published under the open-source MIT License. Your use of the SDK is governed by the terms of the MIT License, while your use of the hosted backend ingestion service and dashboard is governed by these Terms.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OHEO AND ITS AFFILIATES DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR ENTIRELY FREE OF VULNERABILITIES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OHEO, ITS DIRECTORS, EMPLOYEES, PARTNERS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE SERVICE.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO LOGGED UNDER THESE TERMS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED US DOLLARS ($100 USD), WHICHEVER IS GREATER.

You agree to defend, indemnify, and hold harmless Oheo, its affiliates, licensors, and their respective officers and employees from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or legal fees arising out of or relating to your violation of these Terms, your Customer Data, or your breach of any third-party rights or applicable laws.

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles.

In the event of any controversy or claim arising out of these Terms, the parties agree to first attempt in good faith to resolve the dispute through informal direct negotiation by contacting info@oheo.site before initiating formal arbitration or judicial proceedings.

For legal notices, terms inquiries, or formal questions regarding this agreement, please contact: